Returns - Naturesrest

Returns

Try our bed for 100 Nights! If you don't like it call us!
Try our Mattress and Pillows for 100 Nights! If you don't love them after that call us, and we will set up a return!

100% Consumer Satisfaction Guarantee, we want you to have the perfect mattress for you. Throughout the buying process of your new mattress, we want you to be happy with your purchase. We stand behind any product that ships, but if you’re not completely satisfied with your Nature's Rest purchase in the first 100 days after purchase, let us know by simply calling our 1800 number. First, we’ll do our best to resolve any issues you might have. But if you’re still left unsatisfied, we’ll make it right. We’ll arrange to have it picked up and donated for you at zero cost and deliver a full refund of your purchase price.

Is Shipping really free? and what is white glove?

No Hidden fees! Shipping is on us, our white glove delivery service will bring your new sleep set into your home, unpackaged, and set it up on your bed frame.

Do you really get 100 nights??

We trust you'll like our mattress so much that we will give you 100 days to try it! If you don't like it we will stand behind our product and your purchase. We want to make sure your getting the best night sleep you can and will take back our bedding at no charge.

How easy are returns?

Returns are free, easy, hassle free If our Natures Rest mattress doesn't help you sleep better in 100 days we will arrange to pick the mattress up from your home and donate it to someone in need! You will get a credit for the full amount on your original form of payment.

Exchanges,Warranty, and Returns

Can I exchange my mattress for a different feel?

Yes, you can exchange your Nature's Rest mattress one time during the 100 Night Trial, if you want to try a different feel. Call us (617-884-2300) and we’ll help you with the process of exchanging. After the one-time exchange, within the 100 Night Trial, if you’re still not happy, we will refund your money. .

How do I return my mattress

If you are unhappy with your Nature's Rest mattress call us! we will be happy to set up a return for your mattress. Our delivery service will schedule a pick up time with you and take it away free of charge. Once they have it we will issue a full refund to your original form of payment

How do I return a pillow?

Easy as well! after 100 nights if your not happy please call us and we will send you a shipping label. All you need is a box and once we receive the pillow you will receive a full refund on your original form of payment.

How long is my warranty?

We offer a 10 year limited warranty

Does the warranty cover a defective mattress

Yes! if there is a defect in the mattress call us, our team will require some simple cell phone photos to see the problem.